Microsoft Exchange
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Microsoft Exchange Hosted Continuity
Exchange Hosted Continuity is a business continuity solution that helps
protect and provide continous access to e-mail for a business and its
employees.
E-mail has evolved from a simple communication tool into a
mission-critical application that supports all aspects of a business.
Without access to e-mail, productivity can grind to a halt, and the loss of
critical information exchanged through e-mail can be disastrous.
Exchange Hosted Continuity is one of four distinct services in the
Microsoft Exchange Hosted Services portfolio. The service provides a
security-enhanced and intuitive Web interface through which users can access
their previous 30 days of e-mail and can compose and send new messages in
real time during a primary mail system outage. Exchange Hosted Continuity is
deployed over the Internet, which helps minimize up-front capital
investment, free up IT resources to focus on value-producing initiatives,
and mitigate messaging risks before they reach the corporate network.
How it Works
Exchange Hosted Continuity benefits from the in-stream spam and virus
protection features provided by Exchange Hosted Filtering. As messages pass
through the network, a copy of each is made and stored in a
security-enhanced 30-day rolling message repository. Similarly, mail sent
within the organization is captured through the mail server’s journaling
function.
If the primary mail environment should become unavailable, due to a
planned or unplanned outage, end users can access the password-protected,
off-site message repository at any time to read, compose, and reply to
messages. Administrators can use a set of continuity management tools to
deliver communications to end users during an outage.
After connection to the primary e-mail system is restored, messages
received during the outage are automatically restored. Any messages sent by
means of the Web-based interface can be optionally restored to the primary
mail system to complete disaster recovery operations. Because it’s always
on, Exchange Hosted Continuity can always be used to restore messages that
may have been lost or deleted from the primary e-mail environment. The
service also includes a set of Continuity Management tools that can be used
to deliver communications to end users during an outage.
Solution Overview
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End users can access their Exchange Hosted Continuity mailbox by
logging on to a security-enhanced Web browser from virtually
anywhere. Whether the outage is planned or unplanned, users have
access to e-mail.
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Compose, receive, and send
messages in real time.
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Familiar user interface
requires minimal end-user training.
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Message repository is filtered
upstream, which helps block spam, viruses, and other
unwanted content.
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30 days of previous e-mail is
searchable and can be restored to the primary mailbox if
necessary.
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Access the entire company directory
for addressing internal messages.
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No additional software is required.
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Tools are built into the system to assist with communication,
message management, and user administration.
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Use the Announcement Board in
the application to broadcast communication to the entire
user base. Posts are listed chronologically and unique
expiration dates can be assigned.
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Set up the Call Tree by
designating Callers and their assigned Callees. In the event
of an e-mail outage, the Call Tree report can be used as an
alternate method for contacting employees.
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The Mass Restoration function
helps restore e-mail for the entire organization or a single
user. Just set the start and end timestamps and click
Restore.
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Secondary Disaster Password can
be issued globally to help those users who have forgotten
their primary password.
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The Event Viewer helps provide
an audit trail for more than 30 different actions taken in
the system.
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A Disaster Recovery Test can be
deployed prior to an actual outage. The test reports on user
login success rates.
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A variety of reports are
available on demand or via automated e-mail delivery.
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Benefits
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Service is always on
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Captures messages in transit after they’ve been filtered, helping
ensure that spam, viruses, and other unwanted content are kept out
of the message store
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Familiar Web-based interface helps minimize the need for end-user
training and enable access for end users from virtually any location
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All system actions are logged and available through the Event
Viewer online auditing tool
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Searchable message store provides easy recovery and restoration
of individual or all messages
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Minimizes up-front capital investment
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Integrates with existing e-mail infrastructure
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Helps free up administrator time to focus on other projects
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Next Steps
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Please review our acceptable use
policy/terms of use.
Need something different? We're a small business, so we can be flexible.
Drop us a
line.
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Exchange 2007 |
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Our implementation of Exchange 2007 is
open for business.
Join us and upgrade today! |
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Outlook 2007 |
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As a customer of ours, you can download Outlook
2007. Upgrade today! |
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Outlook Anywhere
(RPC over HTTP) |
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Use Outlook through firewalls without VPN,
from office, home, or on the road. |
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Exchange ActiveSync |
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Mobile Access and ActiveSync works with Treo,
Moto Q, BlackJack, etc. Don't pay extra, connect directly to Exchange Server 2007. |
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SharePoint |
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Create powerful web
sites for information sharing and document collaboration, inside &
outside your organization. |
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